Refund Policy

At Stay With RVBM (SWR), we are committed to ensuring a smooth and transparent refund process for our users. Refund eligibility depends on the type of booking, cancellation timeframe, and specific hotel policies. We encourage users to review refund terms before finalizing their reservations.

1. Refund Eligibility

Bookings canceled48 hours or more before the check-in date are eligible for a full refund.

• Cancellations made within 24-48 hours before check-inmay be eligible for a 50% refund.
• Cancellationswithin 24 hours of check-inare non-refundable.
• No-shows without prior cancellation will not be eligible for any refund.

1. Non-Refundable Bookings

• Some promotional or discounted rates are labeled as non-refundable.
• Any booking marked as non-refundable at the time of reservation is not eligible for a refund, regardless of cancellation timing.

1. Refund Processing

• Approved refunds will be processed within 7-14 business days.
• Refunds will be credited back to the original payment method used at the time of booking.
• Any applicable transaction or service fees are non-refundable.

1. Partial Refunds& Modifications

• Partial refunds may be granted for early check-out, subject to hotel policies.
• If a booking is modified, the refund amount will be determined based on the revised booking details and applicable fees.

1. Special Circumstances & Force Majeure

• In cases of natural disasters, pandemics, or government-imposed travel restrictions, SWR may offer full refunds or travel credits at its discretion.
• Users impacted by unforeseen circumstances should contact SWR Support for assistance.

1. Contact & Support

For refund requests, inquiries, or disputes, please reach out to our support team: ◻ Email: support@swr.com

◻ Phone: +917678367852