Click on "Sign Up," enter your details (name, email, phone number, and password), and verify your email or phone to get started.

No, you need to create an account to manage your bookings, track reservations, and receive exclusive offers. 

Enter your destination, check-in and check-out dates, and the number of guests. Our system will show you the best options available.

You can filter results by price, amenities, star rating, guest reviews, and location to find the perfect stay.

We accept credit/debit cards, net banking, UPI, and various digital wallets for secure payments

Yes, some hotels offer "Pay at Hotel" options. Check the payment policies while booking

Enter your promo code at the checkout page before making the payment to avail of the discount.

Go to "My Bookings," select the reservation, and click on "Modify" or "Cancel" as per the hotel’s cancellation policy.

Refunds depend on the hotel's cancellation policy. Some bookings are refundable, while others may have cancellation charges.

Once you complete your booking, you will receive a confirmation email and SMS with all the details. You can also check it under "My Bookings." 

Check your spam folder or log in to the app and go to "My Bookings." If you still don’t see it, contact our customer support.

Yes, you can book a stay for someone else. Just enter their details during the booking process.

Yes, SWR follows strict security protocols and uses encryption to ensure safe transactions.

You can contact us via the in-app chat, email, or our 24/7 helpline mentioned in the "Help & Support" section.

Yes, but it depends on the hotel’s availability. You can request it during booking or contact the hotel directly.

All hotel listings mention available amenities. You can also use filters to search for specific services.

Some hotels allow pets, while others don’t. Use the “Pet-Friendly” filter to find suitable hotels.

Yes, some hotels offer hourly bookings. Check the hotel details to see if this option is available.

Contact our customer support immediately. We will assist you in resolving the issue with the hotel.

You can earn points on every booking, which can be redeemed for discounts on future stays. Check our “Loyalty Program” for more details.

Yes, you can change the guest name before check-in. Go to "My Bookings" and update the details.

After check-out, you will receive an option to rate and review your stay under "My Bookings." 

Yes, we provide special discounts for corporate or bulk bookings. Contact our sales team for more details.

Click on “Forgot Password” on the login page, enter your registered email/phone, and follow the instructions to reset it.